How do I setup my radio communications port for use with ScanControl? - See our Radio Setup page for details on setting up your radio.

Screen Resolution:  I'm running my monitor at 800 X 600 resolution.  The ScanControl screens appear very large and I can't see the lower right hand corner of some of the screens.  How can this be corrected? - Some of the ScanControl screens can get pretty large due to the amount of information we are trying to display.  Ideally, if you can change your screen resolution to 1024 X 768 dpi or higher, you will benefit from having more than enough room on your display for ScanControl and other applications.  In order to see it all if you are running at 800 X 600 dpi resolution you need change the font size display setting.  This can be done using the Display Properties boxes in the Windows Control Panel.  The font size setting needs to be changed to "Small" or the smallest possible size available.  The exact location and dialog box for these setting changes are different from one operating system to the next so consult your Windows Help documentation for specifics.

Does ScanControl require a special cable to operate with the supported radios? - No.  If your radio came with a PC cable then ScanControl will work with it.  3D Technologies offers serial cables for the PRO-2052, BC895XLT, BC780XLT, BC785D and BC796D as these radios do not normally ship with a PC cable.

How do you program trunked radio systems with ScanControl? - Click over to our Trunk Programming page for a graphic tutorial on how to use ScanControl to program trunked radio systems.

What are ScanLists and how are they used? - Click over to our Bank Memory Map page for a graphic tutorial on how ScanLists are used in trunked radio systems.

What is a Fleet Map and how is it used? - Click over to our Bank Memory Map page for a graphic tutorial on how a Fleet Map is used in trunked radio system.

Bank #1 = All 20 frequencies for the trunked system into channels #1 - #20.

	Bank #1 - ScanList 1(A) - Fire     (Locked out to scan only Police)  Loc 1(A)1 - ID 2332 Fire North  Loc 1(A)2 - ID 1467 Fire South  Loc 1(A)3 - ID 6734 Fire East  Loc 1(A)4 - ID 99654 Fire West  Loc 1(A)5 - ID 9900 PD Tactical #1     (P)
	Bank #1 - ScanList 2(B) - Police     (Locked out to scan only Fire + PD Tactical #1)  Loc 2(B)1 - ID 7856 PD Zone 1  Loc 2(B)2 - ID 5634 PD Zone 2  Loc 2(B)3 - ID 9900 PD Tactical #1     (P) Etc., etc.

Then, you scan Bank #1 locking out ScanList 2(B) when you only want to listen to Fire, or locking out ScanList 1(A) when you only want to listen to Police, etc. When scanning a trunked bank you can lockout out individual IDs by setting the "L" bit for the ID. However it's easier to lockout entire ScanLists by pressing the ScanList # key (1 - 0) on the keypad while the radio is scanning the trunked bank. So, by selectively locking out IDs and entire ScanLists you can get virtually any grouping you want.

Also, ID 9900 has the "P" (priority) bit set in each ScanList. This is done when programming the IDs into the ScanLists. So, if the ScanList is unlocked and the radio is in Priority Mode these IDs will be "sampled" every 2 seconds for activity and if activity exists the radio will jump directly to that ID so you don't miss the transmission.

Does ScanControl support scanning both Trunked and Conventional radio systems at the same time? - This is really a function of the radio, not ScanControl.  If the radio can perform simultaneous scanning of both Trunked and Conventional channels then ScanControl can certainly program the channels accordingly.  All the Uniden radios that ScanControl supports can do this type of mixed scanning.

What is the Activity Indicator available on some Uniden Trunking models? - When scanning a trunked bank you can turn on the Activity Indicator for that bank from the ScanControl Control / Monitoring screen.  When this indicator is enabled the radio will display any active talkgroup IDs that it detects on the radio system, even if the ID is not in a ScanList or the actual ID being monitored.  In other words you could be listening to talkgroup ID 224 because you are holding on it or it went active during scanning and at the same time if ID 889 goes active the radio display will show ACT ID 889.  This is very handy for discovering new IDs that you don't have in a ScanList but are frequently active in the radio system.

If I have multiple radios can I copy or move bank data from one radio to another using ScanControl? - Yes.  ScanControl has a Copy Bank screen that allows you to copy or move an entire bank, or a portion thereof, between two banks in the same data file or between two banks in two different data files.  This screen also lets you copy bank data to an Excel CSV file for use in Excel or for loading by some other program (available in Version 3.3.x or higher - 04/2004).

Does ScanControl support importing CSV files from Excel or other software programs? - Yes.  The Full edition of ScanControl has a unique CSV Import screen that allows you to import frequency and talkgroup ID data from any CSV file.  CSV files are typically created by spreadsheet programs such as Excel but they can also be created by any number of other software programs.

Does ScanControl export bank data in CSV file format so I can import it into other programs or share frequency data with other scanner enthusiasts? - Yes.  Version 3.3.x (available 04/2004) or higher includes the CSV file export feature as part of the Copy Bank screen.

How do I obtain software upgrades after I purchase ScanControl? - Visit our Upgrades page for details on obtaining software upgrades.

I have both a BC780XLT and a BC796D and would like to know if ScanControl can be set up to control both independently.   In other words can I list the frequencies and other information for my 780 in ScanControl and then do the same for my 796 and then switch back and forth between the two? Or would I have to share the same frequencies, etc., between the two?  - ScanControl can definitely handle both scanners as you describe.  Whenever you program any scanner with ScanControl you save that scanners' entire memory contents on the hard disk in a file that you name whatever you like.  Let's say you first program your BC780XLT with ScanControl and you save those frequencies in the file called BC780XLT.dat. Then you connect your BC796D to ScanControl, program its frequencies and save them in a file called BC796D.dat.  Now, whenever you connect either scanner to ScanControl you just load the file you want from your hard disk and use it with the appropriate radio.  Additionally ScanControl will automatically translate the data from the BC780XLT to the BC796D, if you want it to, so you can get some or all of the frequencies into the 796D without having to re-key them into the program.

Does ScanControl support connecting to the radio via a USB port? - Yes, with a USB to Serial Port Converter.  Uniden radios do not have USB connection capability.  Only serial port connections are available on Uniden radios.  3D Technologies offers a USB to Serial Port Converter that has been tested and certified for use with ScanControl.